Last updated: 26 September 2026. These terms describe purchases made from Nookavelle Living through nookavelle.com. Please review the product details, order total, delivery arrangements, and these terms before placing an order.
Products and orders
We aim to show accurate product descriptions, images, dimensions, prices, and availability. Colours may look different on different screens. Please check measurements and suitability for your space before ordering. If a listing or order contains an error or a product becomes unavailable, we will contact you to resolve it before fulfilment. An order confirmation acknowledges receipt; fulfilment remains subject to availability and our confirmation of any delivery arrangements.
Prices, payment, and delivery
Prices and any applicable delivery charge are shown or confirmed during the order process. Use only the payment options actually presented at checkout, or a method agreed with us directly for your order. We will contact you if delivery details, charges, or availability need clarification. See our Shipping & Delivery page.
Returns and issues
Please inspect furniture when received and contact us promptly about damage, faults, missing parts, or an incorrect item. Our Returns & Refunds page explains how to request assistance. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.
Website use and privacy
Use the site lawfully and do not interfere with its operation or misuse its content. Product images, text, and the Nookavelle Living brand belong to their respective owners and may not be reused without permission. We handle personal information as described in our Privacy Policy.
Contact and changes
Questions about an order or these terms can be sent to sales@nookavelle.com or +254 713 590 510. Our location is Kenbro Business Park, Mlolongo, Nairobi, Kenya. We may update these terms for future orders; the current version is shown on this page.