Last updated: 26 September 2026. Nookavelle Living operates this website and furniture store. Contact us at sales@nookavelle.com, +254 713 590 510, or Kenbro Business Park, Mlolongo, Nairobi, Kenya about this notice or your personal data.
Information we collect
When you browse, contact us, create an account, or place an order, we may receive your name, contact details, delivery and billing details, order and communication history, and information needed to process payment. The site may also collect device, browser, IP address, cookie, and usage information. Please do not send payment card details by email or through the contact form.
How we use it
We use information to answer enquiries, provide product advice, process and deliver orders, handle returns, maintain accounts, protect the site, meet legal obligations, and improve our service. We may send marketing messages where permitted and you can ask us to stop. We use only information reasonably needed for these purposes.
Who may receive it
We may share relevant details with delivery partners, payment providers, website hosting and support providers, and other service providers that help fulfil an order or operate the store. We may also disclose information when required by law. Those providers handle information under their own terms where applicable. We do not publish your order information.
Cookies and analytics
The site uses cookies and similar technologies for the cart, checkout, account session, security, site performance, and analytics. Your browser can restrict or delete cookies, though some store functions may then fail. Third-party services embedded on the site may set their own cookies.
Storage and your choices
We retain personal information for as long as reasonably necessary for orders, support, accounting, security, and legal requirements, then delete or anonymise it where appropriate. You may request access, correction, deletion, restriction, or other rights available under applicable data protection law by emailing us. We may need to verify your identity and may retain information where a legal obligation applies. You can also raise a concern with Kenya’s Office of the Data Protection Commissioner.
Security and updates
We use reasonable safeguards to protect information, but no online service can guarantee absolute security. We may update this notice as the website or our practices change; the current version will appear here.