Last updated: 26 September 2026. We arrange furniture delivery according to the item, destination, and order details. Contact us before ordering if you need a specific delivery arrangement.
Delivery area, cost, and timing
Availability, delivery charges, and an estimated delivery window depend on your location and the size and availability of the furniture. The applicable charge will be shown at checkout where available or confirmed with you before dispatch. An estimate can change because of stock, transport, access, or circumstances outside our control; we will let you know about material changes.
Before delivery
Please provide a complete delivery address and a reachable telephone number. Check doorways, lifts, stairs, and the intended room against the product dimensions. Tell us about restricted access or special handling needs when ordering so we can discuss what is possible. Assembly or installation is included only when specifically stated for the product or agreed for your order.
Receiving your furniture
Inspect the package and item on arrival when practical. If anything is damaged, missing, or incorrect, note it with the delivery team where possible and contact us promptly with your order number and photographs. See our Returns & Refunds page for help with an issue.
Contact us
Email sales@nookavelle.com or call or WhatsApp +254 713 590 510 for a delivery enquiry. Our location is Kenbro Business Park, Mlolongo, Nairobi, Kenya.